Legalities
PRIVACY POLICY
Privacy Policy
Effective Date: March 17, 2026
Your privacy is important to us. This practice complies with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario’s Personal Health Information Protection Act (PHIPA).
1. Health Information Custodian
[Your Name / Practice Name] is a Health Information Custodian under PHIPA and is responsible for protecting the personal and personal health information we collect, use, and store.
2. Information We Collect
We may collect:
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Name, email, phone number
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Health history, intake forms, session notes
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Appointment and billing details
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Website usage data (cookies/analytics)
3. Purpose of Collection
We collect information to:
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Provide psychological services
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Maintain clinical records
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Communicate with clients
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Process payments
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Meet legal and regulatory requirements
4. Consent
By providing your information, you consent to its collection, use, and disclosure as outlined here. You may withdraw consent at any time, subject to legal limitations.
5. Limits of Confidentiality
Information may be disclosed if required by law, including:
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Risk of harm to self or others
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Suspected abuse or neglect
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Court orders or legal obligations
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Professional regulatory requirements
6. Storage & Security
Information is stored securely using physical and/or encrypted electronic systems. We take reasonable steps to protect your data.
7. Retention
Records are retained in accordance with Ontario standards (typically minimum 10 years after last contact).
8. Access & Correction
You may request access or correction of your personal information by contacting us.
9. Electronic Communication
Email and online communication carry some risk. By using these methods, you acknowledge and accept these risks.
10. Cookies
This website may use cookies or analytics tools to improve user experience.
11. Contact
Privacy Officer
Emma Medeiros / Terapeutica
647 889 - 5174
12. Complaints
You may file a complaint with us or with the Information and Privacy Commissioner of Ontario (IPC): https://www.ipc.on.ca
13. Updates
This policy may be updated at any time.
TERMS OF USE / WEBSITE DISCLAIMER
Terms of Use & Disclaimer
By using this website, you agree to the following terms:
1. No Therapeutic Relationship
Use of this website does not create a psychologist-client or therapist-client relationship. A professional relationship is only established after a formal intake and consent process.
2. Informational Purposes Only
Content on this website is provided for general informational and educational purposes only and should not be considered psychological, medical, or clinical advice.
3. No Guarantee of Results
Individual results from psychological services vary. No guarantees are made regarding outcomes.
4. Not a Crisis Service
This website and practice do not provide emergency or crisis services.
If you are in crisis, please contact:
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911
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Your local emergency services
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A crisis helpline in your area
5. Accuracy of Information
While we strive to ensure accuracy, we make no warranties regarding completeness or reliability of website content.
6. External Links
This website may contain links to third-party websites. We are not responsible for their content or privacy practices.
7. Limitation of Liability
[Your Name / Practice Name] is not liable for any damages resulting from the use or misuse of this website.
8. Intellectual Property
All content on this website is the property of [Your Practice Name] and may not be reproduced without permission.
9. Changes to Terms
These terms may be updated at any time.